SocialSurvey: New American Funding dominates customer satisfaction rankings

by Kim Burgess14 Mar 2018

New American Funding came out strong on SocialSurvey’s latest rankings of “Top 100 Loan Officers for Customer Satisfaction,” with 16 employees earning spots on the list -- the highest number of any mortgage company.

New American Funding’s Amber Ernst tied for the #1 spot, Johnny Dykes ranked in the Top 10 and the California-based lender won the award for Top 10 Large Mortgage Company for Customer Satisfaction.

The Top Performers Awards for 2018 are determined by online customer reviews generated through SocialSurvey, an online reputation-management service.

“We’re proud to not only have so many of our loan officers recognized, but to lead the nation with the most originators on the Top Performers list of any mortgage company is a tremendous honor,” said CEO Rick Arvielo. “We work diligently to help our originators successfully build a positive online reputation. It’s rewarding to see them receive this outstanding accolade.”

The other New American Funding originators who won the award are Sheri Ryan, Jane Schatz, Andrew Pasillas, Steve Badovinac, Jay Rodriguez, Craig Johnson, Aaron Ninness, Jenny Cho, Nancy Rehse, Ashley Droege, Rob Gillon, Patrick Winchell, Deborah Higgins, and Shari Bell-Beals.

To date, New American Funding and its originators have generated more than 29,000 positive reviews through SocialSurvey.

New American Funding is a family-owned mortgage lender with a servicing portfolio of $23 billion, more than 145 branches and about 2,700 employees.

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