As a leader in the mortgage industry, you have likely experienced the strain of trying to mitigate between the interests of leaders in different departments. You may have a leadership team that works in different parts of your organization, and it is your responsibility to get them to play nicely together. So, what is the most important thing you can do to make that happen? Get them to trust each other.
Trust is the great leveler. It breaks down barriers and enables parties with competing interests to start talking with one another. If you can get your people to trust each other, things will go much more smoothly in your organization. And it's not just that it will be a nicer work environment--trust is also essential to keep the business healthy from the standpoint of profitability.
When your people trust each other, they are more likely to collaborate with each other. They share information and, in doing so, they reduce repetitive processes and eliminate unnecessary risks. Fewer mistakes are made and everyone becomes more efficient. Trust in your leadership team isn't just a nice thing to have; it's absolutely essential if you want to succeed in the long run.